Privacy Policy

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At Kay Games TeenPatti, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Age verification information
• Identity verification documents (when required)

Game and Usage Data

• Game statistics and performance data
• In-app purchases and transaction history
• Device information (device type, operating system, unique device identifiers)
• App usage patterns and preferences
• Location data (with your consent)

Communication Data

• Customer support interactions
• Chat messages and communications within the app
• Feedback and survey responses

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our gaming services
• Account Management: To create and manage your user account
• Payment Processing: To process transactions and manage your account balance
• Customer Support: To respond to your inquiries and provide technical support
• Security: To detect and prevent fraud, cheating, and other harmful activities
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send you promotional materials (with your consent)
• Analytics: To analyze usage patterns and improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, including:

• Payment processors
• Cloud storage providers
• Analytics services
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms of Service

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure servers with regular security updates
• Access controls and authentication measures
• Regular security audits and monitoring
• Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When your account is closed, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Closure: Close your account at any time

7. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in our app
• Sending you an email notification
• Displaying a prominent notice in our app

10. Contact Us